Tin & Feather Mercantile does its best to ensure your products arrive safely and correctly.
If you are not satisfied for any reason, we will gladly offer you a merchandise refund. Just send the unused merchandise in its original packaging within 14 days after receiving your purchase. Simply email us at firstname.lastname@example.org for your authorization and further instructions. Please note: returns will not be accepted without return authorization.
Shipping costs are non-refundable and, unfortunately, we are unable to assist with the cost of return shipping fees with the exception of damages or errors on our part. Sale items, special orders, or previously used items are non-returnable.